At Travemory, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
- Name
- Phone number
- Email address
- Shipping and billing address
- Order details and purchase history
- Payment-related information (processed securely via third-party gateways)
- Communication details shared via WhatsApp, email, or phone
2. How We Use Your Information
The information collected is used to:
- Process and fulfill orders
- Communicate order status, dispatch, and delivery updates
- Provide customer support and respond to enquiries
- Share design approvals, pre-production, and post-production updates
- Improve our products, services, and website experience
- Comply with legal and regulatory requirements
3. Payment Security
- Travemory does not store or process card or banking details on its servers.
- All payments are handled securely through trusted third-party payment gateways.
- We are not responsible for any breach occurring at the payment gateway provider’s end.
4. Sharing of Information
Travemory does not sell, rent, or trade your personal information to third parties.
Your information may be shared only with:
- Courier and logistics partners (for order delivery)
- Payment gateway providers (for transaction processing)
- Legal or regulatory authorities, if required by law
Such sharing is strictly limited to what is necessary for order fulfillment and compliance.
5. Data Protection & Security
- We implement reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure.
- However, no online data transmission is completely secure, and Travemory cannot guarantee absolute security.
6. Cookies & Website Tracking
- Our website may use cookies to improve user experience and website functionality.
- Cookies help us understand browsing behavior and enhance site performance.
- Users may disable cookies through their browser settings if they prefer.
7. Customer Responsibility
- Customers are responsible for ensuring that the information they provide is accurate and up to date.
- Travemory is not liable for issues arising due to incorrect or incomplete information provided by the customer.
8. Third-Party Links
- Our website may contain links to third-party websites.
- Travemory is not responsible for the privacy practices or content of such external sites.
- Customers are encouraged to review the privacy policies of those websites separately.
9. Policy Updates
- Travemory reserves the right to update or modify this Privacy Policy at any time without prior notice.
- Any changes will be effective immediately upon posting on this page.
10. Consent
By using our website and services, you hereby consent to our Privacy Policy and agree to its terms.
📩 Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact our Customer Care team via WhatsApp, phone, or email.
